Dear Rob:

I want to take this opportunity to thank you very much for the exceptional service you provided to us with regard to our pool table move from my father’s residence in Florida to my residence in Pennsylvania.

I did a lot of research both on the internet and on my own with different pool table movers and private moving companies. After speaking with you a few times, I knew I wanted to hire you for the job. You provided information about the move that was convincing and made me feel confident that you could provide the services I was looking for (i.e. how important it is to hire someone who knows how to disassemble it properly, move and package it properly and to reassemble it properly).

Upon your arrival at my home with the pool table, you were very patient to ensure that the table was level. I was impressed with your overall competence and willingness to make sure that everything was perfect. I got the feeling that you took pride in the labor you provided.

Again, I want to thank you very much for the outstanding move you provided for us. We will have many years of enjoyment with the pool table!

Sincerely, Karen